Do your free accounts not convert to paying users as often as you’d like? Do you get repetitive support requests from users trying to complete the same task? Are you experiencing problems with churn?
The chances are these problems are user-experience related.
If you’re like many online businesses, you’re doing your best to build a product that makes your users life easier. You spend time and money building new features and growing your audience but you probably have some blindspots when it comes to your overall product experience.
A great user experience is a competitive advantage. Identifying experience problems can prevent conversion bottlenecks, increase customer LTV and reduce the time you spend tackling support questions. I’ve been helping online companies like Sail and Compass create exceptional user experiences for the past few years and now I want to help you personally. Here’s what I’ll do:
The primary deliverable is an actionable teardown of your products core user experience. You'll receive a 10-15 page report with a screen-by-screen run through of your product. I'll provide recommendations based on my experience and your current product goals. For example:
The Custom UX Review currently costs $995. You’ll receive your actionable teardown report as described above (10-15 pages) within 1 week of our initial consultation.
To get started complete the application by clicking the button below. If you're a good fit for the review I'll respond with a scheduling link for our initial consultation within 24-hours.Get your Custom UX Review
All your information will be kept strictly confidential.
I'm currently based in Philadelphia, building products to solve customers problems. Get in touch